Your outcome
A product record that a salesperson and a connected retailer can identify without guessing.
Before you start
- The current product list and the person who can resolve duplicates.
- The actual size, finish, selling unit, pieces per box and coverage for each variant.
- Product photos you own or have permission to use.
Step by step
Agree the product names
Keep the category and size vocabulary consistent before entering products. Use a distinguishable name for each variant; two tiles with different sizes or finishes must remain recognisable in an order. Keep a copy of your original list while you clean it.
Review the product fields
Open the relevant product record in Admin. Check Tile Category, Size, Surface Finish and Suitable For against the physical product or its packaging. Use Manufacturer as an attribute where relevant. Do not rely on an image or a free-text name to carry every specification.
Check selling unit and packing
Confirm whether the product is sold in boxes or in supported pieces. Check pieces per box and coverage per box using the actual packaging. An area calculation is only as useful as these inputs. A 600 × 600 mm tile packed four pieces per box covers 1.44 m² per box.
Add the correct variant image
Use a sharp photograph with the intended tile visible. Inspect the image on a phone as well as desktop. Avoid a photo of another finish, an unrelated room or a customer document containing private information.
Save and test a representative product
Reopen the product, find it in Catalog & Compare and read its name, size, finish and pack details. For a connected retailer, separately check product visibility and the assigned price list. Repeat with one unusual size or pack before preparing the whole range.
Check your result
Use this checklist as you review your work. Checks stay on this page until you leave or reload.
0 of 4 checks completed
If something differs
The calculator gives an unexpected quantity
Recheck the selected variant, coverage per box, pieces per box and measurement unit. Correct the product data before repeating the calculation.
The retailer cannot find the product
First confirm the connected supplier and customer product access. A price-list assignment does not make a hidden product visible.
Still need help? Include the task, visible error and relevant record reference when you contact support.
