For suppliers reviewing retailer requests
Retailer orders with the tile and quantity already attached.
Give connected retailers a product catalogue to order from, so your business receives a structured request to review.
A catalogue for the buyer. A request for your team.
Three questions. One clear request.
Read the tile, the amount and the customer context before choosing the next action.
Product + variant
Keep the product name, size and finish together. A familiar name alone can describe more than one sellable variant.
Demo data · ORD-0002 is a pending supplier request, separate from the saved EST-01 example. Receiving the request does not establish an invoice or payment.
Supplier teams receiving repeat orders from connected retailers.
- A recognizable product selection
- One request reference
- Review before the next document
Keep these details together.
Product and variant identify the tile. Unit and quantity identify the request. The customer and reference tell your team which conversation to continue.
When a detail needs changing.
Agree the correction with the retailer before continuing. Check the existing request first so a repeated message does not become an unintended second order.
Keep the discussion connected to the request.
A retailer may still call to clarify a finish, delivery need or quantity. Use the request as the shared reference for that conversation, so the next person can identify what is being discussed.
When another team member takes over
Start with the customer and request reference, then read the product lines. Confirm the variant and unit instead of relying on the tile photograph alone.
When the buyer asks for a change
Compare the requested correction with the existing details. Agree what should happen next before continuing the order work.
When checking the handover
Make sure both people mean the same product and quantity. Receiving a request does not by itself confirm dispatch, stock movement or payment.
A CLOSER LOOK
Before you put it
to work.
A few practical questions about this workflow.
Which details make the request reviewable?
Keep the customer and reference with the selected product, variant, unit and quantity. A photo or a tile name alone may not identify the size, finish or amount the buyer intends.
What if a message changes the requested quantity?
Find the existing request and agree the correction before continuing. Check which record is current so a repeated message or retry is not treated as a separate order.
What does the retailer need before sending a request?
The retailer needs access to the connected supplier and the permitted product range. Check the selected variant, unit and quantity before submitting, then retain the request reference for any discussion.
A USEFUL FIRST DEMO
Start with a task your team recognizes.
Bring one tile, its selling unit and the retailer’s requested quantity.
Review the product screen, the saved result and the setup your team needs before choosing a plan.
Book a demo for this workflowTHE NEXT DECISION
Fit the order workflow to your business.
Compare Distribution plans, then use the retailer-rollout guide to prepare the first request.